Assistance Request - Empathysites

Name*

First Last

Email*

My request is for*

Adding a new page to my site
Posting a blog post to my blog
Adding a new feature to my site
Updating my site
Asking a question
Something else

Hidden

(Hidden) New Page Request

Hidden

(Hidden) New Post Request

Hidden

(Hidden) New Feature Request

Hidden

(Hidden) Updating My Site

Ok, in a few words, what's your request about?

Ok, in a few words, what's your question about?

Great! What would you like the title of your new page to be?

And would you like to add your new page to your website's navigation menu? If yes, please share where you would like it added in your menu.

Please upload a document file containing the written content you would like on your new page.

Please attach .doc or .docx file formats. (If you are using Pages, please export to "Word" which is .docx).

Accepted file types: doc, docx, Max. file size: 256 MB.

Please upload any images that you would like on your new page.

Attachment files cannot exceed 10MB in size. If you have larger attachments: (1) please send this form without your attachments and then (2) email your attachment to us at [email protected]

Drop files here or

Max. file size: 10 MB.

If you would like to add any notes or special instructions for your new page, you may share them here:

Where would you like to make the update?

A particular page (home page, contact page, etc)
The top of the website (website header)
The bottom area of the website (website footer)
Somewhere else

Cool that you'd like to update a page. Share the link to the page where you would like the update to be made:

Please describe your desired update

Include if you would like any existing text to be removed or replaced with your update.

If your update requires replacing or inserting more than a few sentences of text, please attach the text updates in a document file and upload the document here.

Please attach .doc or .docx file formats. (If you are using Pages, please export to "Word" which is .docx).

Max. file size: 256 MB.

Please upload any images or other files that may be needed for your update (optional).

Attachment files cannot exceed 10MB in size. If you have larger attachments: (1) please send this form without your attachments and then (2) email your attachment to us at [email protected]

Drop files here or

Max. file size: 10 MB.

Great. We'd love to add a new feature for you. Which one would you like?

Setting up my blog
Adding email list subscribe forms
Setting up Google Analytics tracking
Inserting a Facebook pixel code
Adding a link to my client portal
Something else

Excellent. Do you already have a first blog post ready?

Yes
No

Excellent that you have your first blog post ready! Let's set up your blog with your first blog post in it too.

We recommend setting up your blog with your first blog post in it. That way, you won't have a blank page with nothing on it and we'll set up your blog with a blog post in it. Please prepare your first blog post and when it's ready, reach out and we can proceed with your blog setup.

Do you have a specific place you'd like a link to your blog added in your website's navigation menu? If yes, please share where you would like it added in your menu.

Blog post title

Blog post category (required)

Categories sort your blog posts into different sections. Example: A therapist who is specialized in helping relationships might have categories like, Infidelity, Communication Skills, and Intimacy.

Blog post tags (optional)

Blog post written content

Please attach .doc or .docx file formats. (If you are using Pages, please export to "Word" which is .docx).

Max. file size: 256 MB.

Blog post images

Attachment files cannot exceed 9MB in size. If you have larger attachments: (1) please send this form without your attachments and then (2) email your attachment to us at [email protected]

Drop files here or

Max. file size: 10 MB.

Please select how you'd like us to proceed with the publication of your blog post:

Draft my post - insert my post and send me a link to log in and see the draft
Publish my post - insert my post and publish it so that it goes live immediately
Schedule my post - insert my post and schedule it to publish itself at a later date

Ok, when would you like your blog post to be scheduled for?

month/date/year

If you would like to add any notes or special instructions for your new post, you may share them here:

Which email marketing software are you using?

Ok. In order to connect your website's subscribe forms to your email marketing software, we will need an API key

Sounds good. I can provide an API key
Actually, I prefer to provide the embed code
I don't understand and need help

Your email marketing software API key:

Ok, upload a document with the subscribe form embed code here

Please copy and paste the entire code provided to you in the FB manager into a document and attach it here.

Max. file size: 256 MB.

Email marketing software has the ability to provide API keys. If you google, "[name of your software] API key" you ought to get documentation on how to get an API key from your software. Once you get it, you can return here and complete the form.

Or if you need more support in email marketing management, you can also hire Kat for an hour to create keys and map out your email marketing.

Which list would you like your subscribe forms to connect to?

If you have more than one list set up in your email marketing software, be sure to let us know which of the lists you'd like your subscribe forms to connect to.

What copy would you like on your subscribe form to encourage them to sign up?

What would you like your subscribe form button to say?

Let us know which pages you would like your sign up forms to appear.

We recommend the home page and blog but let us know what you would like.

If you would like to add any notes or special instructions for your subscribe forms, you may share them here:

Ok, upload a document with the FB tracking code here

For FB tracking, please copy and paste the entire code provided to you in the FB manager into a document and attach it here.

Max. file size: 256 MB.

Ok, to start tracking, please copy and paste your google analytics universal tracking code here

For google analytics tracking, we just need the universal analytics code which looks like UA-xxxxxx.. where the x's could be letters or numbers. If you haven't set up your Google Analytics account yet, here's our favorite guide on setting Google Analytics up.

Cool. Please copy and paste the link to your client portal.

Describe where you would like the link added to your site.

You may add the link to a menu, a page, or the header or footer of your site.

And what would you like your link to say? What text will be linked?

Perhaps your link should say, "client portal" or "schedule now" but you may choose any link text that you'd like.

We'd be happy to answer a question for you. Please ask your question below.

Ok, please share your request with us.

Attachments

Attachment files cannot exceed 10MB in size. If you have larger attachments: (1) please send this form without your attachments and then (2) email your attachment to us at [email protected]

Drop files here or

Max. file size: 10 MB.